Oxfam shops play a vital role in the struggle against poverty, raising funds to save and change lives all over the world. This is only possible because of the hard work and dedication of our valued volunteers.

Whether you wish to volunteer part time or full time, short term or long term, become an Oxfam Shop volunteer and, as well as fighting poverty, you'll expand your skills, build your CV, and join a friendly team of people at the heart of your community.

As a volunteer, you could:

  • Serve customers and handle cash.
  • Deal with enquires over the telephone.
  • Learn vital customer service skills.
  • Display stock in a fun or eye-catching manner.
  • Keeping the shop floor full, tidy and organised.


  • An enthusiasm for Oxfam's work.
  • Ability to work within Oxfam’s guidelines and values.
  • Ability to work as part of a team.
  • Good communication skills.
  • Attention to detail.
  • Honesty, integrity, commitment and reliability.


Job Specification

Good communication, flexibility, time management and organisation

How to apply

If you can give some of your free time to a worthy cause, we are always looking for volunteers- whether you are a home student, international student, local or tourist. If you’re looking for something to do after retirement or over the holidays, need work experience or want to get involved with Oxfam and make a difference, volunteer today. We are looking for Boutique assistants for till work etc, volunteer recruiters, researchers and people to help with our online presence. Call us on 0191 384 6366, email us at oxfamshopf0406@oxfam.org.uk or call in store at 12 Elvet Bridge, Durham DH1 3AD. You can also find our vacant volunteer roles online at https://www.indeed.co.uk/jobs?q=Oxfam&l=Durham&radius=10 .