Sales Assistant (Full-time)

Who are we?

Woven is an award winning Gentlemen's Outfitters situated in the heart of Durham. We offer a diverse range of British fashion and heritage brands, suit hire and made to measure services to ensure you have the perfect outfit no matter what the occasion.

Woven was born out of a desire to have a more personal approach to men's fashion, combining both high quality products from British brands and a close relationship with customers.

Customers in-store will experience a personal shopping experience, being talked through their options, whether they are shopping for their wedding or for a new work suit.

We are looking to bring on a full time sales assistant to work in our tailoring department to join our energetic and passionate team in our Durham store. If this sounds like you, then don't hesitate to apply!

What will your duties be as a sales assistant?

Optimise all sales opportunities to maintain a returning customer relationship.

Serve customers enthusiastically, establishing their needs and matching products to those needs through the application of a high level of product knowledge and where necessary to offer alternatives.

Assist with the day-to-day up keep of the shop including cleaning and insuring the shop floor is maintained to a high standard.

Deliver exceptional service at our till point, process purchases accurately and efficiently whilst executing high standards of gift wrap.

Provide customers with your expert tailoring knowledge, from measuring to the pinning garments ready for alterations.

Understand and demonstrate the Woven company values and behaviours at all times.

What will you need to be successful?

A passion for providing outstanding customer service.

Previous tailoring and suit selling experience (minimum 2 years)

High levels of energy and enthusiasm, but able to remain calm and focused under pressure.

Ability to communicate and interact with a wide range of people: in person, via email and over the phone.

Flexibility to work varied hours, the job role will include weekend shifts as well as some late nights when required.

What are we looking for from you?

Ability to show a passion for retail and the Woven brand.

The ability to be a clear and confident communicator.

Ability to be proactive and in a courteous manner.

Ability to show enthusiasm & commitment.

A hands on approach to team work.

£8 p/h

Job Specification

Previous tailoring and suit selling experience (minimum 2 years)

How to apply

Are there any benefits?

In return you will be offered a competitive salary, good holiday entitlement, fun working environment with regular social events and some great benefits including staff discount on the brands in-store after your trial period.

Applicants are requested to submit a C.V. and covering letter outlining why you want to work for Woven Gentlemen's Outfitters.

Please note that due to the high volume of applicants, we are only able to contact successful candidates. If you have not heard from us within 14 days of your application, please assume that you have been unsuccessful at this time.