Prince Bishops Accessibility, Shopmobility

Shopmobility is a scheme offering assistance to any member of the public who has limited mobility, be it due to a disability or illness. Through the scheme shoppers and visitors to Durham City can hire motorised scooters, manually operated and power assisted wheelchairs to assist in the accessibility to the shopping facilities, leisure activities and beautiful sights of Durham City. 


For additional information, you can visit the Shopmobility website or call them directly on 0191 3868556. Shopmobility Durham is located on the ground floor of the car park at Prince Bishops Shopping Centre.  Normal opening hours are Monday - Saturday 9:00am-4pm. 


The scheme provides a number of services:


Equipment Hire –accessible equipment, such as motorised scooters, manual and power-assisted wheelchairs and walking sticks, are available to rent on either a long or short-term basis. Click here for more information.


Valet and Maintenance Scheme – available if your equipment is in need of cleaning or repair. Click here for more information.


Excursions – if you would you like to visit places of interest but suffer from mobility problems, Shopmobility’s mini-bus is on hand to take you around Durham and the surrounding villages. The mini-bus is fully accessible, having been fitted with a tail lift. Click here for more information.



 Self-Drive Bus – available to book for groups of up to 16 people, with removable seats and a wheelchair accessible tail lift.

Anybody can be a part of the Shopmobility scheme. Membership is £10 for the year, giving you unlimited access to the above services, or you may register as a visitor if using the service more infrequently. All Shopmobility Durham ask if that you provide 2 forms of identification – a driving license, utility bill or blue badge, for example – and complete a short registration form.


Friday Shopping Service - This is a new initiative designed to encourage people to access the facilities of Durham City Centre. It provides a door to door transport service between your home and Prince Bishops Shopping Centre between 9am and 4pm. 


Find us

Prince Bishops Shopping Centre